The art of asking for helpHow to ask for help and the story of how I learned this the hard way.Jan 7, 2023A response icon2Jan 7, 2023A response icon2
How to decide what to write about?Heuristics for determining when I should invest time in writing an article.Jul 12, 2021A response icon1Jul 12, 2021A response icon1
Notes on Sarter and Woods’ “Autonomy, Authority, and Observability: Properties of Advanced…For background on the purpose of this note, see my entry “Learning in public.”Sep 12, 2020Sep 12, 2020
Learning in publicI study often, both out of personal interest but also to support my work at IBM. For my work at IBM, I’ve developed a practice where I…Sep 12, 2020Sep 12, 2020
AI for developersHow we can make AI accessible to developers, told through my own learning journey.Feb 14, 2020A response icon3Feb 14, 2020A response icon3
The intrinsic motivation exerciseA simple exercise to help managers and employees better understand an employee’s intrinsic motivations.May 10, 2018A response icon2May 10, 2018A response icon2
Avengers assemble!Background: My oldest son and daughter go to the same North Carolina middle school. The middle school Vice Principle asked me to give a…Mar 24, 2018Mar 24, 2018
Tools as a catalyst for culture changeA discussion of how tools can act as a catalyst for driving better practices, and how better practices can seed positive culture change.Apr 9, 2017A response icon16Apr 9, 2017A response icon16
Published inIBM DesignListen to the wild ducks: How IBM adopted SlackToday Slack announced its long-awaited Enterprise product: Slack Enterprise Grid. During the announcement, IBM’s CIO Jeff Smith (my boss’s…Feb 1, 2017A response icon6Feb 1, 2017A response icon6
